Terms of service

Terms of service

These terms apply when you use videoorb.net or buy from Video Orb ("we", "us"). By placing an order you agree to them.

1. Orders

Your order is an offer to buy. A contract is formed when we email to confirm your order has been dispatched. We may decline an order, for example if an item is out of stock or a price was shown in error; if so, we'll refund any payment in full.

2. Prices and payment

Prices are shown in your local currency where available and include any applicable UK VAT. Delivery is free. Payment is taken when you place your order through our secure checkout.

3. Products

We describe our products and their images as accurately as we can. Small differences in colour or appearance may occur. Images showing content on the screen are examples; the crystal ball plays the photos and videos you load onto it.

4. Delivery

Delivery times are estimates. Please see our Shipping policy for details.

5. Cancellations and returns

You have the right to cancel within 14 days of receiving your order, and rights if goods are faulty. Please see our Refund policy.

6. Your content

You're responsible for the photos, videos and music you load onto the product, and for having the right to use them.

7. Liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or any other liability that can't be limited by law. Otherwise, we aren't responsible for losses that weren't foreseeable. Your statutory rights as a consumer are not affected.

8. Privacy

We handle your personal information as described in our Privacy policy.

9. Law

These terms are governed by the law of England and Wales. If you live in Scotland, Northern Ireland or another country, you may also bring proceedings in your local courts, and you keep any mandatory consumer protections of the country where you live.

10. Contact

Email richardfarrar998@gmail.com or use our contact page.