Shipping policy
Shipping policy
Free delivery on every order
Delivery is free on all orders, wherever you are. There's no minimum spend.
Where we deliver
- United Kingdom
- European Union: all 27 EU countries
- International: United States, Canada, Australia, New Zealand, Japan, South Korea, Singapore, Malaysia, Hong Kong, United Arab Emirates, Israel, Switzerland and Norway
Delivery times
Orders are usually processed within 1–3 working days. Estimated delivery times after that:
- United Kingdom: usually 5–10 working days
- European Union: usually 7–15 working days
- Rest of the world: usually 10–20 working days
These are estimates, and delays can happen at busy times such as Christmas. You'll receive a tracking link by email once your order has shipped.
Customs, duties and taxes (outside the UK)
Orders delivered outside the United Kingdom may be charged import duties or taxes by the destination country. Any such charges are the customer's responsibility.
Lost or late parcels
If your order hasn't arrived within the estimated time, email us at richardfarrar998@gmail.com with your order number and we'll look into it for you.